From Order Confirmation
to Delivery at Your Door.
Transparent production schedule so you can plan your projects with confidence. Every milestone communicated proactively.
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Day 1
Order Confirmation & Deposit
We confirm order details, fabric selection, dimensions, and customisation. Paypal invoice issued and 50% deposit secures your production slot.
Paypal Invoice Issued
Itemised spec, pricing & payment terms
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Days 2-15
Material Sourcing & Cutting
Belgium pure linen allocated from warehouse. Frames cut and prepared by skilled craftsmen. COM fabric orders begin after your material arrives.
Fabric Allocated & Cut
Belgium linen or COM fabric prepared
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Days 16-30
Handcrafted Production
Skilled artisans hand-upholster each piece. Frame assembly, spring system, foam layering, linen upholstery with rigorous QC at each stage.
~30-35 Working Days
Standard production lead time. Rush orders available -- contact to confirm.
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Day 30-35
QC Inspection & Pre-Shipment Photos
Final quality control inspection. Detailed pre-shipment photographs sent for your approval before packing begins.
Pre-Shipment Photo Report
Your approval required before dispatch
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Day 35+
Packing, Loading & Dispatch
Professionally packed, loaded into container or consolidated shipment, and dispatched. Bill of Lading and tracking link sent immediately.
Shipped & Tracked
Sea freight 15-35 days. Weekly email updates throughout transit.
Estimated Total Lead Time
1-3
Days
Order Confirm
16-35
Working Days
Production
35+
Days
Sea Transit
11-15
Weeks
Total (Est.) Varies by location
* Timelines are estimates. Exact lead times confirmed at order. COM fabric orders: add transit time for your fabric to reach our factory.
We Ship to
7 Regions Worldwide.
Our freight partners have established routes covering North America, Europe, Oceania, and the Middle East. Continental addresses only -- island deliveries not currently supported.
United States
Continental US -- all major ports. East & West Coast.
Canada
Vancouver, Toronto, Montreal and major cities.
Australia
Sydney, Melbourne, Brisbane, Perth.
United Kingdom
England, Scotland, Wales. Mainland only.
Europe
Germany, France, Netherlands, Spain, Italy & more.
Middle East
UAE, Saudi Arabia, Qatar, Kuwait.
Please note: Island destinations (Hawaii, Caribbean, etc.) are not covered by our standard sea freight service. Contact us to discuss alternatives.
Shipping Reach
7
Regions
30+
Countries
13
Years Exp.
Freight Partners
We work with established freight forwarders and shipping lines to ensure competitive rates and reliable transit. All shipments include:
Packed to Survive
the Ocean Journey.
Multi-layer protection system designed specifically for long-haul sea freight. Your furniture arrives exactly as it left our factory.
Multi-Layer Protection System
Fabric Dust Cover
Non-woven fabric sleeve protects linen surface from dust and minor abrasion during handling.
Foam Corner Protection
Dense EPE foam pads protect all corners and edges -- most vulnerable points during sea transit.
Stretch Film Wrap
Multiple layers bind entire piece, keeping components together and providing moisture resistance.
Corrugated Cardboard Box
Heavy-duty double-wall corrugated carton. Each box labelled with dimensions, weight, and handling instructions.
Container Securing
Inside container, all pieces strapped and braced to prevent movement. Legs removed and packed separately.
Packaging Guarantee
If your furniture arrives with transit damage due to inadequate packaging, we will replace or repair affected pieces at our cost. We stand behind our packing standards completely.
Our Relationship Doesn't End When Your Order Ships.
We've built long-term relationships with designers across the globe because we stand behind every piece we make. Here's what you can count on after delivery.
12-Month Quality Warranty
All Linen World furniture carries a 12-month warranty against manufacturing defects. Frame, spring system, and upholstery workmanship all covered. We'll repair or replace -- your choice.
24-Hour Response Commitment
Any after-sales query -- whether it's a question about care, a concern about quality, or a reorder enquiry -- receives a response within 24 business hours. Always.
Spare Parts Available
Need replacement legs, cushion inserts, or a fabric panel? We keep production records for every order and can supply matching spare parts for up to 3 years after your original order.
Video Call Troubleshooting
For complex issues, we schedule a video call to inspect the problem together. Our team can guide assembly, diagnose issues, and determine the best resolution remotely.
Linen Care Instructions
Every order ships with a printed linen care guide. We also send a digital care booklet by email, covering cleaning, sunlight exposure, seasonal maintenance and more.
Dedicated Account Manager
Repeat buyers are assigned a dedicated account manager who knows your preferences, past orders, and can proactively suggest new designs that match your aesthetic direction.
Get a Shipping Quote
for Your Project.
Tell us your destination, approximate order volume, and timeline. We'll provide a full production and freight quote within 24 hours -- no obligation.