From Foshan Factory
to Your Doorstep -
Safe, Tracked & On Time.
We've shipped to designers across the US, Europe, Australia & beyond. Every order is professionally packed, fully tracked with weekly updates, and backed by our after-sales guarantee.
From Order Confirmation
to Delivery at Your Door.
Transparent production schedule so you can plan your projects with confidence. Every milestone communicated proactively.
- Day 1
Order Confirmation & Deposit
We confirm order details, fabric selection, dimensions, and customisation. Paypal invoice issued and 50% deposit secures your production slot.
Paypal Invoice Issued
Itemised spec, pricing & payment terms
- Days 2-15
Material Sourcing & Cutting
Belgium pure linen allocated from warehouse. Frames cut and prepared by skilled craftsmen. COM fabric orders begin after your material arrives.
Fabric Allocated & Cut
Belgium linen or COM fabric prepared
- Days 16-30
Handcrafted Production
Skilled artisans hand-upholster each piece. Frame assembly, spring system, foam layering, linen upholstery with rigorous QC at each stage.
~30-35 Working Days
Standard production lead time. Rush orders available -- contact to confirm.
- Day 30-35
QC Inspection & Pre-Shipment Photos
Final quality control inspection. Detailed pre-shipment photographs sent for your approval before packing begins.
Pre-Shipment Photo Report
Your approval required before dispatch
- Day 35+
Packing, Loading & Dispatch
Professionally packed, loaded into container or consolidated shipment, and dispatched. Bill of Lading and tracking link sent immediately.
Shipped & Tracked
Sea freight 15-35 days. Weekly email updates throughout transit.
Estimated Total Lead Time
1-3
Days
Order Confirm
16-35
Working Days
Production
35+
Days
Sea Transit
11-15
Weeks
Total (Est.) Varies by location
* Timelines are estimates. Exact lead times confirmed at order. COM fabric orders: add transit time for your fabric to reach our factory.
Flexible Freight Solutions
for Every Order Size.
Whether furnishing a single villa or stocking a showroom, we have the right freight option. All sea freight includes proper export documentation and insurance options.
Full Container Load (FCL)
Ideal for larger orders or consolidating multiple products. Your furniture occupies an entire 20ft or 40ft container -- maximum protection, most cost-effective per unit.
- 20ft or 40ft container options
- Best rate per cubic metre
- Suitable for showroom stocking & project orders
- Complete export documentation included
LCL / Drop-Ship
Smaller orders consolidated with other cargo. Drop-ship direct to client's address or warehouse. Perfect for designers fulfilling individual villa projects.
- No minimum container requirement
- Direct delivery to client address
- Ideal for 1-10 piece project orders
- White-label packaging available on request
Estimated Sea Transit Times from Foshan / Guangzhou Port
| Destination | Port / Region | FCL Transit | LCL Transit |
|---|---|---|---|
| 🇺🇸 United States | Los Angeles / New York | 42-49 days / 6-7 weeks | 42-56 days / 6-8 weeks |
| 🇨🇦 Canada | Vancouver / Toronto | 42-49 days / 6-7 weeks | 42-56 days / 6-8 weeks |
| 🇦🇺 Australia | Sydney / Melbourne | 35-42 days / 5-6 weeks | 42-45 days / 6 weeks |
| 🇬🇧 United Kingdom | Felixstowe / Southampton | 49-56 days / 7-8 weeks | 63-70 days / 9-10 weeks |
| 🇪🇺 Europe | Rotterdam / Hamburg | 49-56 days / 7-8 weeks | 63-70 days / 9-10 weeks |
| 🇦🇪 Middle East | Dubai / Jeddah | 35-45 days / 5-7 weeks | 35-45 days / 5-7 weeks |
* Transit times are estimates and may vary due to port congestion, customs clearance, or seasonal factors. Continental destinations only -- island deliveries not covered.
We Ship to
7 Regions Worldwide.
Our freight partners have established routes covering North America, Europe, Oceania, and the Middle East. Continental addresses only -- island deliveries not currently supported.
United States
Continental US -- all major ports. East & West Coast.
Canada
Vancouver, Toronto, Montreal and major cities.
Australia
Sydney, Melbourne, Brisbane, Perth.
United Kingdom
England, Scotland, Wales. Mainland only.
Europe
Germany, France, Netherlands, Spain, Italy & more.
Middle East
UAE, Saudi Arabia, Qatar, Kuwait.
Please note: Island destinations (Hawaii, Caribbean, etc.) are not covered by our standard sea freight service. Contact us to discuss alternatives.
Shipping Reach
7
Regions
30+
Countries
13
Years Exp.
Freight Partners
We work with established freight forwarders and shipping lines to ensure competitive rates and reliable transit. All shipments include:
Full Visibility, Every Step of the Way.
We know cross-ocean logistics can be stressful. That's why we built a proactive communication process that keeps you informed at every milestone.
-
Step 1
Order Placed
Confirmation email with order summary and estimated schedule sent within 24h.
-
Step 2
Production Update
Mid-production photo update. Pre-shipment photos shared for your approval.
-
Step 3
Shipped -- B/L Issued
Bill of Lading, packing list, Or tracking link sent on vessel departure.
-
Step 4
Weekly Updates
Every week during transit we email vessel position, ETA, and relevant port news.
-
Step 5
Arrived & Delivered
Arrival notification. We follow up to confirm successful delivery and satisfaction.
Our Communication Promise
We respond to all enquiries within 24 hours (business days). During transit, weekly email update every Friday. If anything unexpected occurs, we contact you immediately.
Packed to Survive
the Ocean Journey.
Multi-layer protection system designed specifically for long-haul sea freight. Your furniture arrives exactly as it left our factory.
Multi-Layer Protection System
Fabric Dust Cover
Non-woven fabric sleeve protects linen surface from dust and minor abrasion during handling.
Foam Corner Protection
Dense EPE foam pads protect all corners and edges -- most vulnerable points during sea transit.
Stretch Film Wrap
Multiple layers bind entire piece, keeping components together and providing moisture resistance.
Corrugated Cardboard Box
Heavy-duty double-wall corrugated carton. Each box labelled with dimensions, weight, and handling instructions.
Container Securing
Inside container, all pieces strapped and braced to prevent movement. Legs removed and packed separately.
Packaging Guarantee
If your furniture arrives with transit damage due to inadequate packaging, we will replace or repair affected pieces at our cost. We stand behind our packing standards completely.
Shipping Questions Answered.
Most common questions from our international buyers. Can't find your answer? Contact us directly.
Ask a QuestionHow long does production take?
Standard production is 30-35 working days after deposit confirmation and all specifications are finalised. Rush orders (14-21 days) may be possible depending on our current schedule -- please contact us before placing your order to confirm availability.
Do you handle customs clearance?
We handle all export customs clearance from China. Import customs clearance at destination country is buyer's responsibility. We provide all necessary documentation (commercial invoice, packing list, certificate of origin, HS codes) to facilitate smooth customs clearance on your end. We're happy to recommend freight forwarders who can assist with destination customs if needed.
What are the shipping Incoterms?
We typically ship on FOB Guangzhou/Foshan or CIF destination port terms. For drop-ship to final address, we can arrange door-to-door (DDU/DDP) pricing. Please specify your preferred Incoterms when requesting a quote and we'll provide the most suitable option for your situation.
What if my furniture is damaged in transit?
Please photograph any damage to outer packaging before opening, and photograph damaged item immediately upon discovery. Send us photos within 48 hours of delivery. We will assess damage and arrange repair, replacement parts, or replacement piece as appropriate. We take transit damage very seriously. Cargo insurance is available -- we strongly recommend it for larger orders.
Can you ship directly to my client's address?
Yes, absolutely. We offer drop-ship service where furniture is delivered directly to your end client's address. We can use white-label packaging without Linen World branding if you prefer to maintain your own brand identity with your clients. Just let us know your preference when placing your order.
Is cargo insurance included?
Cargo insurance is not included by default but is strongly recommended, especially for larger orders. We can arrange marine cargo insurance on your behalf -- typically 0.3-0.5% of declared cargo value. Please request this when confirming your order. For smaller orders, we recommend checking whether your existing business insurance covers imported goods in transit.
What is the minimum order quantity?
There is no strict minimum order quantity. We accept single-piece sample orders for first-time buyers who want to evaluate quality before committing to a larger purchase. For LCL shipments, note that smaller orders will have a proportionally higher freight cost per unit. We'll always provide a transparent quote so you can make an informed decision.
Our Relationship Doesn't End When Your Order Ships.
We've built long-term relationships with designers across the globe because we stand behind every piece we make. Here's what you can count on after delivery.
12-Month Quality Warranty
All Linen World furniture carries a 12-month warranty against manufacturing defects. Frame, spring system, and upholstery workmanship all covered. We'll repair or replace -- your choice.
24-Hour Response Commitment
Any after-sales query -- whether it's a question about care, a concern about quality, or a reorder enquiry -- receives a response within 24 business hours. Always.
Spare Parts Available
Need replacement legs, cushion inserts, or a fabric panel? We keep production records for every order and can supply matching spare parts for up to 3 years after your original order.
Video Call Troubleshooting
For complex issues, we schedule a video call to inspect the problem together. Our team can guide assembly, diagnose issues, and determine the best resolution remotely.
Linen Care Instructions
Every order ships with a printed linen care guide. We also send a digital care booklet by email, covering cleaning, sunlight exposure, seasonal maintenance and more.
Dedicated Account Manager
Repeat buyers are assigned a dedicated account manager who knows your preferences, past orders, and can proactively suggest new designs that match your aesthetic direction.
Get a Shipping Quote
for Your Project.
Tell us your destination, approximate order volume, and timeline. We'll provide a full production and freight quote within 24 hours -- no obligation.